Farlow’s exceptional customer service includes guaranteed shipping on all of our products. shipping_bodyimgWith the intricate work involved for many of our hand crafted glass products, we strive to keep our lead times as short as possible while applying our exacting standards when preparing your custom parts for delivery. In addition, all of our Anatomical Models are shipped in specialized hard cases to ensure safe travel and storage. Of course, glass is fragile and accidents happen, however, our service team provides repair services in the event of breakage in transit and other circumstances.